The visitors to Akshardham facilities are divided into 2 categories -
a) Those who visit by selecting in one of the pre-scheduled trips
b) Special visitors who are looking for a customized tour of the Akshardham premise
The application must be able to manage both these categories of visitors. The second category is called a customized tour because the following parameters are variable in nature

• Selection of date & time of tour with 2 preference choices
• Preference of duration of tour (how much time they want to spend)
• Preference of food/meals
• Preference of visit points within Akshardham premise
• Option of meeting with Shri Sant Swamiji

The solution has to be web based but mobile friendly – via which various actors of the system as defined below can manage all the visitors to the temple.

• Visitor group representative (VGR)
• Tour admin
• Tour manager
• Tour guides (team members)
• Tour guides (volunteers)
• Super admin