Client Overview

NCD manages a high volume of accounts payable transactions and requires accurate, consistent general ledger coding to support financial control, reporting integrity, and timely period close.

Business Challenge

Manual GL account combination selection during AP invoice entry was time-consuming and error-prone, requiring significant accounting expertise. Inconsistent coding increased the risk of posting errors, rework, and delays in financial close and reporting.

Solution and Business Impact

GlobalVox implemented an AI-driven Intelligent Account Combination Defaulting solution that predicts the most accurate GL account combinations during AP invoice entry. The solution leverages historical invoice data patterns and continuously learns from user actions to improve accuracy over time.

Infrastructure

Migration from AWS RDS to OCI’s Autonomous Database Service, providing a fully managed database solution with automation and high availability. Transition from AWS EC2 to OCI Compute instances, leveraging flexible compute options and robust performance capabilities. Replication of Elastic Load Balancing functionality using OCI’s Load Balancing service for high availability and scalability.

  • Faster AP invoice processing and reduced manual effort

  • Significant reduction in posting and reclassification errors

  • Lower dependency on specialized accounting resources

  • Improved consistency, audit compliance, and reporting data quality

  • Accelerated period close and improved finance team productivity

Key Solution Highlights

  • AI-based prediction of GL account combinations during AP invoice entry

  • Learns from historical PO and Non-PO invoice distributions

  • Users can accept or override recommendations, enabling continuous learning

  • Seamless integration within existing finance processes

Results

The solution significantly reduced manual effort and posting errors while improving consistency in accounting. CLIENT achieved faster invoice processing, reduced dependency on accounting expertise, improved audit compliance, higher reporting data quality, and accelerated period close.

Project Information

Client:

Character Arc

Challenge:

challenges with escalating costs, concerns over vendor lock-in, and suboptimal performance for specific workloads on AWS